Return & Refunds

Refund Policy

All consulting and service fees paid are generally non-refundable once the service has been delivered in full, except in the exceptional cases outlined below.

Refunds may be processed in the event of erroneous payment (duplicate, wrong amount), failure in payment processing, undelivered or deficient services, or cancellation by VRTANS.

To request a refund, clients must notify VRTANS in writing within 3 business days (maximum 7 business days) of payment (or upon discovering the error).

Upon verification, approved refunds will be processed within 5-10 business days, via the original mode of payment (or alternate if mutually agreed).

We do not accept chargebacks without due justification; clients must communicate with us first before initiating a chargeback.

This policy is subject to change; the version on our website or the executed Master Services Agreement at the time of your engagement applies.

Subscription & Retainers

Subscription and ongoing retainer payments are generally non-refundable once processed.

Exception: If you contact us via our registered email (info@vrtanstech.in) within 7 business days of payment, you may be eligible for a review and potential refund.

Requests made after this period will not be eligible for a refund.